Hydra Logo

Privacy policy

This Privacy Policy describes what personal information is collected, used, and shared when you install Rex: Personalized Upsell ("the App") on your Shopify store

PERSONAL INFORMATION WE COLLECT

When you install the App, we access the following information from your Shopify account: your store name and your store's contact information. The data is automatically removed upon uninstallation of the app. We do not collect any other data. The orders data we use to generate recommendations is already anonymized by Shopify and we do not persist it in any external data stores. We do not use cookies.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your store's contact information to reach out with important updates about your app subscription and status.

SHARING YOUR PERSONAL INFORMATION

We do not share your data with any third parties unless required by law. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to protect our rights otherwise. You have the right to access the personal information we hold and to ask that your personal information be corrected, updated, or deleted.

ARE YOU GDPR COMPLIANT?

Yes, we are GDPR compliant as we have implemented the mandated Shopify GDPR webhooks

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@bkdevs.io or by mail using the details provided below: 189 Bridge St, Brooklyn, NY, 11201, United States